Want to know how we keep CIT custodians safe?
Where there’s cash, there will be criminals trying to steal it. In the eighties, CIT robberies in The Netherlands were frequent. That is, until the country’s biggest CIT company asked Mactwin to develop a solution to get their staff, the CIT custodians, home safely after each shift. Our philosophy is: where there’s no cash, there’ll be no crime. Therefore we created the first MactwinBox; a cash box that, upon activation, degrades the cash inside into nothing but worthless paper remnants. The result was a dramatic decrease, a virtual eradication, of the Modus Operandi.
Why world leading CIT companies choose MactwinBox
MactwinBox is the intelligent cash box that always fits seamlessly into your specific operational CIT process. Whether your process involves armoured or non-armoured vehicles. Thanks to our High Energy degradation method, nothing but paper remnants remain after activation. Both the size and the weight of the banknotes are altered. Nobody will accept these banknotes, nor will they fit into automated payment terminals. The reliability and low TCO (Total Costs of Ownership) of the MactwinBox are unparalleled. Thanks to its modular build, you only choose (and pay) for the modules or options you truly need and that fit your process to a tee.
Irreversible cash degradation
The best way to decrease the number of attacks on CIT operations, is by decreasing its attractivity for the criminal. How? By rendering the potential reward worthless in case of an attack. However, defacing the cash is only useful if the result is irreversible. After all, what good is simply staining the banknotes, when they are quite easily washable or even exchangeable at automated payment centers? In our MactwinBox we utilize heat to obtain the optimal cash degradation. This system is specifically designed for the Cash in Transit (CIT) industry and has been operational all over the world for over 30 years, by some of the world’s leading CIT companies.
Change physical properties
In order to make a defacement process irreversible, you must alter the physical properties of a banknote. Merely adding color just doesn’t cut it. So we need to go beyond the cosmetics and change the size and weight of the banknotes. This is exactly what our High Energy defacement method does. It bypasses the sealbags and, next to visibly marking the banknotes, it alters the size and weight of each banknote, making it impossible to exchange them at a payment terminal. Still, the security properties of the banknote remain intact, allowing for easy identification by your national bank. The owners of the cash can therefore be reimbursed for their losses.
Optionally, the High Energy defacement module can be extended with a DNA marker.
Suitable for defacing all sorts of banknotes
The High Energy defacement method has been thoroughly tested on all kinds of banknotes, including the new polymer reinforced generation.
Unstoppable
For effective cash defacement, the process must be unstoppable, once activated. We need to make sure the custodians are unable to influence the cash defacement process, so they will not be exposed to violence that is intended to force them into stopping the defacement. After all, it is out of their control.
Safety, durability & TCO
Naturally, the High Energy defacement process is executed in a contained, internal environment: the MactwinBox. This means that in case of an activation, High Energy defacement is harmless to your custodial staff and their surroundings. When developing a product, we always have the best interest of our environment at heart. All our solutions’ components are produced with durability in mind, resulting in low TCO’s and longer lifetimes for the product, the people ánd the planet.
Meet the MactwinBox
MactwinBox is the intelligent cash box that always fits seamlessly into your specific operational CIT process. We offer the cash box in two editions: MactwinBox for Armoured Vehicles and MactwinBox for Softskin Vehicles. Read more about these editions.
MactwinBox for armoured vehicles
MactwinBox is the cash box that always fits seamlessly into your CIT processes that involve armoured vehicles. You choose the modules that your processes require and therefore only pay for what you truly need. The reliability and low TCO (Total Costs of Ownership) of MactwinBox are unparalleled.
Improve your operation
MactwinBox 5 now has one multifunctional cover, that fits five different types of carrier. This will enhance your operational flexibility, because you can use the same cover – in combination with one of the carriers – for deliveries, pick-ups, multi-run, ánd cassette swap (MEI and ATM cassettes) operations. You won’t need to have boxes from different vendors in your vehicle, because MactwinBox can do it all. Save money and reduce user errors that occur from working with different systems at once.
MEI and ATM cash cassettes work seamlessly together with MactwinBox. In case of an activation, the cover sends an immediate and uninterruptable signal to any compatible cash degradation system inside the cassette.
MactwinBox S for softskin vehicles
MactwinBox S is an end-to-end solution, specifically designed for CIT companies that are active in retail environments. The system allows you to perform multiple consecutive cash pickups at different retail locations, without returning to your softskin CIT vehicle to deposit the collected cash. MactwinBox S ís the safe!
Multiple Collections in One Run
MactwinBox S comes with an intelligent vehicle rack, that by default offers room for 8 MactwinBoxes. This enables the (one-man) crew to visit an impressive 40-60 retail customers each day. In case of an attack on the softskin vehicle, all MactwinBoxes inside will automatically activate and irreversibly degrade the cash they hold.
Next level Track & Trace functionality
As GPS satellite technology evolves, so does the onboard Track & Trace functionality inside the MactwinBox 5. Operating with GPS, Galileo and GLONASS satellites, you will be able to track and trace your MactwinBox 5 with increased accuracy. Now you can monitor and command your entire fleet of MactwinBoxes with pinpoint precision.
Don’t adjust your process to your hardware.
Adjust your hardware to your process!
Improve your operation. MactwinBox 5 now has one multifunctional cover, that fits five different types of carrier. This will enhance your operational flexibility, because you can use the same cover – in combination with one of the carriers – for deliveries, pick-ups, multi-run, ánd cassette swap (MEI and ATM cassettes) operations. You won’t need to have boxes from different vendors in your vehicle, because MactwinBox can do it all. Save money and reduce user errors that occur from working with different systems at once.
MEI and ATM cash cassettes work seamlessly together with MactwinBox. In case of an activation, the cover sends an immediate and uninterruptable signal to any compatible cash degradation system inside the cassette.
Reliable and cost effective
Internationally, the MactwinBox is praised by its users for its reliability. In case of an attack, the MactwinBox is typically left behind at the crime scene. Moreover, the number of false activations is the lowest in the business. Besides, this cash box offers you a most cost effective solution. Thanks to its modular build, you only choose and pay for the modules or options you need and that fit your process. When we were designing the MactwinBox, we took into account that it would have to endure some heavy, intense usage. The materials and components that we chose are best of breed, resulting in a MactwinBox lifetime that often exceeds 8 years on the job. And the maintenance costs? They are absolutely minimal.
Happy custodians
Our constant focus on results and improvement has led to some significant operational benefits. MactwinBox 5 is an astounding 25% lighter than its predecessors. Not only did we refrain from compromises in relation to weight versus durability; MactwinBox 5 is the most durable, sturdy cashbox to date. And that’s saying something, coming from the creators of the world’s most durable cashbox of the last 40 years.
Custodians need a product that always works. False activations or a cashbox that doesn’t open properly (every single time) are a great disturbance of your operational process and usually cost the organization a lot of time and money. MactwinBox has proven to have the lowest number of false activations in the business. This reliability contributes immensely to the user experience, leading to confident and satisfied users.
To further enhance the user experience of the custodians, MactwinBox 5 is equipped with a lightning fast new engine. This will make the use of the MactwinBox faster than ever before. On top of that, a new roaming network SIM will ensure optimal connectivity wherever you go.
MactwinBox featuring in Dutch National Lottery commercial
The Dutch National Lottery announced its new grand prize in a fun new commercial, featuring our MactwinBox 5. Clearly, when the grand prize needs the safest and most effortless transport to its new lucky owner, only the new MactwinBox 5 is good enough.
Watch the full commercial below (voice-over in Dutch)!
Easy Key Management
In order to minimize pavement risk in one-man-crew CIT operations, you had two options: 1) work with customer keys, or 2) first bring the key to the customer location, return to the vehicle and make the same trip with the cashbox. Both options were time consuming and cumbersome.
But now, Mactwin brings you KeyTerminal.
Instead of providing the customer with a secure key – that can be lost, misplaced or stolen – a (secure) customer location is equipped with a KeyTerminal unit. The custodian brings the MactwinBox to the customer location and presents his iButton (secure electronic key) to the KeyTerminal. KeyTerminal starts an authentication protocol and provides the iButton with clearance to open the MactwinBox.
Without this clearance, the iButton is useless. The MactwinBox can now be opened with said iButton (just once) and the value can be stored inside. Once the MactwinBox is closed, the procedure can only be repeated after a certain (programmable)time window. The security principle of ‘an extra pair of eyes’ is still applicable but replaced by technology.
Theft and vandalism proof
Once in place, KeyTerminal cannot be removed without the system resetting itself. In case of theft or vandalism, KeyTerminal is rendered useless, until it is reactivated by authorized personnel.
Easy installation and maintenance
Installing KeyTerminal couldn’t be easier. Simply stick and/or screw the KeyTerminal to a suitable surface, activate it by presenting a master key and you are ready to go. KeyTerminal is battery powered, so no wiring is required. Battery lifetime is approximately 2 years and when its power is running low, a warning will be issued to the custodian to replace the battery soon. And that’s it! No further maintenance is required.
Beat ATM & CIT crime at the source
Cash money is very appealing to criminals; always has been, always will be as long as there is cash money in circulation. Over the years, there have been quite some changes in the types of attack. In many (European) countries, bank robberies occur less and less, because there is hardly any cash on site. The ATM has taken over this role and has subsequently become a target. The CIT business is also a target for extremely violent robberies. To break the arms race between criminals and the cash handling industry, we believe we need to address the problem at the source: remove the reward to remove the crime.
Attacks on ATMs
Explosive attacks on ATMs happen on a daily basis in many countries. Criminals use trucks and excavators to ram the ATM out of the wall and explosive gas (often a mixture of acetylene and oxygen) or solid explosives, like hand grenades and plastic explosives, to access the cash cassettes in the ATM. If necessary, the door to the vault area is rammed with a ‘battering ram’ attached to a car. Since a couple of years, off premise ATMs in supermarket have also become a target for criminals. The damage involved in these attacks is enormous. So it makes perfect sense that banks show an interest in solutions like the GPU (Gas Protection Unit) and GlueFusion (cash degradation with glue, inside cash cassettes).
Attacks on CIT
Cash handling has many aspects; from delivery of the cash, servicing ATMs and transporting cash, to counting and sorting in the cash centers. Every aspect has its own risk moments, positions and MO’s (Modi Operandi). During attacks on the Cash in Transit operation, criminals are using increasingly heavier and more dangerous weaponry. Automatic firearms and plastic explosives are used to shoot at and blow up armored trucks. The CIT custodian is also frequently a target of an attack. In the Netherlands, attacks on the custodians are very rare these days. Main reason for the decline of this MO is the use of the MactwinBox, with irreversible cash degradation.
The future of attacks on the Cash Handling industry
By using irreversible cash degradation – also known as IBNS (Intelligent Banknote Neutralisation Systems) – on a large scale in ATMs and CIT operations, the number of physical attacks will decrease drastically and criminals will be forced to explore other targets. We don’t really expect them to get honest jobs (wishful thinking), but believe their focus will shift further towards cybercrime (e.g. jackpotting). In the next couple of years, organizations will need to invest substantially in improving their digital defensibility.
We are proud to work for these organizations
Over the past 30 years we have helped numerous banks and CIT-companies improve their security. We implemented large-scale camera surveillance, designed complete cash centers and helped develop specific cash solutions. We proudly call these companies our partners:
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